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Frequently Asked Questions

General

What are your business hours?

Ogden Store Front
Tuesday – Saturday 11:00am – 6:00pm MST

Whenever our business is closed you can always place orders online 24 hours a day, 7 days a week.

Business Office Phone:
(801) 917 9585

If the answering machine picks up during business hours, we are probably making products… so please call again!

If you have placed a pick-up order you will be contacted when it is available. Pick-up times are during our Business Office hours of operation.

How long will it take to receive my order?

Orders are processed in the order we receive them. On average, expect about 3-5 business days.

What is your return policy?

Due to the nature of personal care items, we cannot accept returns on our products. This is for safety and hygiene reasons as we would not be able to restock or resale any items returned.

What if my order arrives damaged or broken?

We do our best to pack each package with love and care so nothing arrives damaged or broken. However, if you do receive a product that is damaged or broken, please contact our office during business hours (11 am MST – 6 pm MST) so we can discuss your situation. Contact: (801) 917 9585

How do I sign up for your newsletter?

We are so happy you asked! You can sign up at our storefront at 186 25th St. Ogden, UT 84401, on our Instagram page @Beehive_naturals, or on our website at beehivenaturals.com

How do I become a vendor or stockist?

If you are interested in becoming a vendor or stockist, please email beehivenaturals@gmail.com. We can’t wait to hear from you!

Why Goat Milk?

This is something we are so passionate about. A few reasons: 

1. Goat’s milk reduces skin inflammation due to its fat molecule content. The cream present in Goat’s Milk is a moisturizer, soothing dry and damaged skin, and possesses an anti-inflammatory effect. 

2. Goat’s Milk is packed full of essential nutrients and vitamins like vitamin D, C, B1, B6, B12, and E, that feed the skin and are absorbed into the body. 

3. Most Water-based soaps on mainstream supermarket shelves use harsh chemical acids to break down dead skin cells. Alpha hydroxy acids found in Goat’s Milk, work with your skin to naturally exfoliate dead skin leaving you soft and moisturized.

Frequently Asked Questions

Products

Are your products cruelty-free?

At Beehive Naturals, we do NOT test on animals. When we purchase ingredients from outside vendors, we do the best we can to purchase organic ingredients. However, we cannot guarantee that our product ingredients are actually free from animal testing.

Is there an expiration date on the skincare products?

Our products are best used within the first 6 months of opening, however, they do not have an exact expiration date on them. We recommend using them within the first year of purchase. You’ll use it up before expiration, trust us!

I have allergies, what products are safe for me?

Choosing the right natural skin care product can feel overwhelming when you know you’re allergic to things. We recommend looking at the ingredients section under each product so you can make the best decision for yourself and your body.

Will my products melt?

For most products, the short answer is no. However, if left in a hot car, our lip balm will melt. Once cooled it will go back to its normal consistency. It is safe to keep in your pocket or purse.

How long will my bar of soap last?

Depending on how often you use your soap, on average with normal use, it will last two-three weeks. However, don’t let this deter you! While mainstream soaps might last longer, they also contain harsh chemicals that can wear down your skin, drying it out. Our soaps are all natural, which are wonderful moisturizing agents for your skin. Also, letting your soap dry out after each use will expand the lifetime of your soap as well. 

Frequently Asked Questions

Shampoo & Hair

What is a natural shampoo bar?

An eco-friendly, natural way of washing your hair. Shampoo bars have been used for years, starting back in the 1940’s. We wanted to continue the tradition and have them available for you too! Packed full of hair nourishing ingredients, these bars are perfect and gentle for all hair types. Even safe for color-treated hair and babies.

Will my hair need to adjust to a natural shampoo bar? Any tips?

All hair types are unique to each individual, so we cannot give you an exact answer. From personal and customer feedback, we’ve been told that there’s not an adjustment period. We do recommend keeping your bar dry after use so it can be used as long as possible.

Frequently Asked Questions

Honey

Is the honey local?

Yes! Local right here in Plain City, Utah, our honey is made right on our farm with our honeybees.

Does honey go bad?

Honey does not go bad. However, all pure honey will crystallize. To liquefy honey that has crystallized, heat a pan of water to 150 degrees, remove from heat, and place the honey container in the pan until liquefied. Do not refrigerate or microwave the honey.

Frequently Asked Questions

Pregnancy / Children

Can I use your products while pregnant or nursing?

We recommend that expectant and/or nursing mothers check with their midwife or doctor before changing up a skincare routine with our products, or any other line of products. Please read the label carefully before applying the product.

Can I use your products on my baby or young child?

Absolutely! We have many moms who purchase our products that are then used on their babies to wash/clean.